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L3 Support Engineer (Java)

USD 30 per hour, paid monthly

L3 Support Engineer (Java)

Bilingual, 4+ years experience, Remote

About Us

NetMidas is a software development company based in Cali since 2007. We have produced websites and web applications for a broad range of clients, including large multinationals (including Apple), startups and international NGOs, as well as our own products. Now we are looking for a seasoned L3 Support Engineer to work directly with an exciting international client.


Must Haves

  • Ability to communicate in English (Professional Proficiency B2/C1/C2)
  • 4+ years of development experience with Java and/or NodeJs
  • 4+ years in software development
  • Typescript proficient
  • Hands-on experience with Incident Management & Problem Solving
  • Investigation work experience
  • Familiarity with code and troubleshooting
  • Mid-level experience in modern web application frameworks, eg: Angular, Vue, React, Svelte
  • RDBMS eg: MySQL, PostgreSQL, MariaDB, etc
  • Google Suite, JIRA & Product Board Intermediate to advanced experience

Nice to haves

  • Spring Boot (Java)
  • Java JPA
  • Swagger/OpenApi (Java)
  • Neo4j or similar graph database
  • Previous exposure to AWS application development 
  • Messages Queues, eg: RabbitMQ, SQS, Kafka
  • Previous work experience in a DevOps environment

You will

  • Train and mentor Level 2 Engineers to build a L3 pipeline
  • Implement data migrations
  • Support and apply product optimizations
  • Work with a distributed team to define and implement best practices and standards
  • Have a great time and develop your professional skills working with a fast-paced startup!

Compensation, Contract, Terms

  • USD 30 per hour, paid monthly
  • Contract: 12+ months with possibility of extension, freelance (prestación de servicios) with our client
  • Full time. Based on Chilean working hours. Depending on client needs, there may be some after-hours / weekend work
  • Start date: Oct 2023.

Application process

  • Send your CV to with the subject ‘L3 Support Engineer’, together with a short text that explains your work history, capabilities and interests.
  • Then you will be invited to take a technical test and a series of interviews and evaluations.
  • The interview process will complete within 10 days of our first conversation!

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